How to Connect Shopify to Mailchimp

How to Connect Shopify to Mailchimp

Sync your Shopify customers and order data to Mailchimp to automate email marketing campaigns.

10 Minutes Easy

Who is this for?

E-commerce store owners who want to automate email marketing.

Top Use Cases

  • Recover lost sales with abandoned cart emails.
  • Send personalized product recommendations based on purchase history.
  • Segment customers by spending amount (e.g., VIPs).

Common Issues & Fixes

Problem: Contacts not appearing in Mailchimp

Check if double opt-in is enabled. Contacts must confirm subscription before appearing.

Problem: Product images missing in emails

Resync your product catalog in the Mailchimp integration settings.

1

Install the Mailchimp App

Log in to your Shopify Admin, go to the App Store, and search for 'Mailchimp: Email Marketing'. Click 'Add App' and follow the installation prompts.

2

Connect Your Account

Within the app, click 'Connect' and log in to your Mailchimp account. You will need to click 'Allow' to grant Shopify permission to sync data.

3

Configure Sync Settings

Select the Mailchimp Audience list you want to sync customers to. You can also map customer tags from Shopify (e.g. 'VIP', 'Repeat Buyer') to Mailchimp tags.

4

Activate the Sync

Click 'Start Sync'. The initial migration of historical data may take a few minutes. Check your Mailchimp Audience dashboard to confirm data is appearing.

Common Questions

Does this sync historical data?

Yes, the official integration typically syncs past orders and existing customer data.

Is it free?

The integration app is free, but you must have active accounts on both Shopify and Mailchimp.